Useful information

Not all properties require a registration code.

If your property requires a registration code, usually the code is provided to you by the property’s administration, either printed, over text or email.

If your code does not work, it may be outdated. Make sure your code is up-to-date, please contact your property’s administration.

To make sure you enter the code correctly, check if the letters case is correct (e.g. use UPPERCASE and lowercase accordingly, check for Capitalization), check if there are no trailing spaces or dots if copying the code from an email or message.

The registration is needed for Guest Parking service. In order to register, your registration address needs to match your address on property.

Most of the properties require a registration code in order to prevent unauthorized access to guest parking. The code is provided by the property’s administration.

You haven’t used out platform for a long time. Your credetials are stored with the website, but your access was removed. You may have registered with another property in the past. Contact us to delete your old user or create a new user using another email address.

The sign-in is required to access the Guest Parking service.

In order to access your account, you need to use your registration email as login and the password used during registration. If you do not remember which email address was used during the registration, please check your inbox and search for emails from ParkingCode.com.

If you have issues logging into your account or encounter any other issues that prevent your from accessing the guest parking service, you can go ahead and create a booking via the Special Property: https://parkingcode.com/special-property/service/parking/

Forgetting and misremembering passwords is a common issue. We suggest using a password manager to store the password for our platform.

If you forgot your password, you can always go ahead and restore it. Please access the property you are trying to place a guest parking booking with and select the “Lost your password?” option. In order to restore the password, you need to provide the email used wwith your account.

If you do not remember which email address was used during the registration, please check your inbox and search for emails from ParkingCode.com.

In order to create the booking, you need to log into your account first (except Special Property).

You will see the calendar with the available dates. Please select the number of nights you want to book and the starting date when you need to access the guest parking.

IMPORTANT: Depending on the property the start (check-in) and end (check-out) times may vary (please check your booking confirmation for the exact time). You may use the guest parking no sooner than the start time on the selected date and no later than the end time of the last day. E.g. if you book a spot starting from Monday for 2 days, the start time is 2pm and end time is 1pm, you can use the spot starting from 2pm on Monday and have to vacate the spot no later than 1pm on Wednesday.

The website stores your account information across several of the services, therefore you cannot delete your account on your own. At the same time there are several privacy routines in place to protect your data:

1. Your order information is stored for one year and is automatically annonimized after. All your personal information is removed from older orders.
2. The access to your account is automatically disabled after a certain inactivity time in order to prevent access for malefic actors in case your credentials are published on the web.
3. We honor all the account removal requests forwarded. If you want your account to be removed, contact our techincal support and we will remove your account.

Please access the technical support page.

There are several Frequently Asked Questions addressed on that page.

If still having issues, please contact support via the form on that page.