Terms and conditions

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the website operated by the Colorado Booting LLC.

⁠1. Acceptance of Terms

By using the services provided by Colorado Booting LLC (“we,” “us,” or “our”), you agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you (“the customer”) and Colorado Booting LLC. If you do not agree, you may not use our services.

⁠2. Payment Policy

All payments for services rendered, including but not limited to parking booting and removal, must be completed at the time of service. Payments of Colorado Booting LLC invoices using the online credit card facilities are subject to the following conditions. Colorado Booting LLC accepts the following cards:

  • Discover
  • MasterCard
  • Visa

You warrant that:

  1. You are 18 years of age or over.
  2. You have the appropriate authority to validly accept the Online Payment Terms and are able to and will meet your obligations in relation to these Terms.
  3. The credit card used in connection with the Services is issued in your name or you are authorized to use the credit card.
  4. You will pay the credit card issuer all charges incurred in the use of the Services.
  5. The information supplied by you is true and correct.

When you complete the online payment form, funds will be deducted from your credit card in USD currency. All payments are debited to Colorado Booting LLC. Due to the way transactions are processed by the external banking sites, there may be delays of 1-3 days in updating the payment status in Colorado Booting LLC records.

If successful, you will receive a confirmation notice of your completed payment. If unsuccessful, you will be advised that your payment has failed. Colorado Booting LLC will not be advised why a payment has failed; therefore, you should contact your credit card provider for details.

If your payment fails, please use one of the other payment methods described on your invoice to pay your invoice. Please arrange an alternative payment method promptly to ensure continuous use of Colorado Booting LLC services and Internet resources.
Colorado Booting LLC will confirm your payment details via email.

3.⁠ ⁠Acknowledgment of Services

You acknowledge that the service described, including parking enforcement actions (such as boot placement and removal), has been rendered to your satisfaction before payment. By completing a payment, you confirm that you have received the described service in full and agree that all payments are final and non-refundable.

4.⁠ ⁠Dispute Resolution

All disputes must be resolved directly with Colorado Booting LLC before initiating a chargeback or involving third parties. We are committed to resolving disputes amicably and efficiently.

4.1 Chargeback Policy

In the event of a chargeback the customer agrees to provide verifiable documentation supporting their claim to Colorado Booting LLC within 7 days of initiating the chargeback.

Any chargeback initiated without valid cause will be considered a breach of these Terms and Conditions and may result in additional fees, including but not limited to:

  1. A collection fee of up to 50% of the total disputed amount.
  2. Administrative and legal fees associated with recovering the balance.

Unresolved disputes will be forwarded to a collection agency.

4.2 Failure to pay and collection

I understand if I have an unpaid balance to Colorado Booting LLC and do not make satisfactory payment arrangements, my account may be placed with an external collection agency. I will be responsible for reimbursement of the fee of any collection agency, which may be based on a percentage at a maximum of 35% of the debt, and all costs and expenses, including reasonable collection and attorney’s fees incurred during collection efforts.

In order for Colorado Booting LLC or their designated external collection agency to service my account, and where not prohibited by applicable law, I agree that Colorado Booting LLC and the designated external collection agency are authorized to:

  1. contact me by telephone at the telephone number(s) I am providing, including wireless telephone numbers, which could result in charges to me,
  2. contact me by sending text messages (message and data rates may apply) or emails, using any email address I provide and
  3. methods of contact may include using pre-recorded/artificial voice message and/or use of an automatic dialing device, as applicable.

Furthermore, I consent to the designated external collection agency to share personal contact and account related information with third party vendors to communicate account related information via telephone, text, e-mail, and mail notification.

4.3 Arbitration Clause

If a dispute cannot be resolved directly, you agree to resolve the matter through binding arbitration under the rules of the American Arbitration Association. This agreement to arbitrate does not waive our right to pursue the matter through a collection agency if necessary.

5.⁠ ⁠Consent to Contact

By providing your contact information, including email and phone number, you consent to be contacted by Colorado Booting LLC or its authorized collection agency regarding unpaid balances or disputes.

6.⁠ ⁠Privacy Policy

We respect your privacy. Any personal information provided will only be used for purposes related to the service provided, payment processing, and collections if necessary. Your data may be shared with third-party collection agencies to recover unpaid balances in compliance with these Terms and Conditions.

7.⁠ ⁠Governing Law

These Terms and Conditions are governed by the laws of the state of Colorado, without regard to its conflict of law principles. Any legal disputes shall be filed in a court of competent jurisdiction in Denver, Colorado.

8.⁠ ⁠Agreement Confirmation

By using our services and completing payment, you:

  1. Confirm that you have read, understood, and agree to these Terms and Conditions.
  2. Acknowledge that any attempt to dispute valid charges without proper documentation may result in additional fees and legal action.
  3. Agree that in the case of an unpaid or disputed balance, your account may be forwarded to a collection agency, and you will be responsible for additional fees, including but not limited to a 50% collection fee.

9.⁠ ⁠Contact Information

For any inquiries or to resolve disputes, please contact us at:

Colorado Booting LLC
6 Galapago tr
San Luis CO 81152
970-306-8687

10. Use of boot removal service

The boot removal service fee is non-refundable.

In order to initiate the boot removal procedure, you must contact support at 9703068687 ext 1.

The following restrictions apply:

  1. The boot removal procedure will not be initiated until you contact our support.
  2. Your property must be listed as eligible for the boot removal service. The car should be booted on the property listed as eligible. All eligible properties are listed on the boot removal service page. If the property is not listed as eligible, the boot removal service will not be provided.
  3. The boot removal service covers only the boots installed by Colorado Booting LLC. Boots installed by third-parties are not covered by this service.
  4. Entering incomplete or incorrect vehicle information may void boot removal service.

11. Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

12. Content

Our Service allows you to share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the further use of this information, in accordance with the laws of the country where this content is made available.

13. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 (change this) days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Final notes

If you have any questions or concerns, please contact support by email at [email protected] or telephone at 9703068687 ext 1.

Never transmit credit card information by e-mail. Neither Colorado Booting LLC nor any third party acting on Colorado Booting LLC behalf will ever request such information.